Absolutely not! There is no fee for switching electricity service to Heritage Power. Before switching make sure that there no early termination fee with your existing provider.
FAQs
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South Texas/Rio Grande Valley:
AEP Central 866.223.5808
Sharyland Utilities: 800.442.8688
Nueces Electric Cooperative: 800.632.9288
Houston & Surrounding Areas:
CenterPoint Energy: 713.207.2222 or Toll Free: 800.332.7143
Texas New Mexico Power: 888.866.7456
West Texas:
AEP North: 866.223.8508
Oncor Electric Delivery: 888.313.4747
Texas New Mexico Power: 888.866.7456
Dallas/Ft.Worth & Surrounding Areas:
Oncor Electric Delivery: 866.208.8508
Texas New Mexico Power: 888.866.7456
Sharyland Utilities: 800.442.8688
No, there is never an interruption in your service when you switch to Heritage Power from your existing provider.
Heritage Power offers a variety of plans to ensure our customers have options when it comes to choosing electricity service with us! Whether you need a plan for a year, or if you’re looking for a contract-free plan; we have you covered.
No, there is no fee to sign up with Heritage Power. Your local utility company may charge a fee if you are signing up service for the first time in your name, or expediting service with the priority move in option.
You may be eligible to have your deposit waived if you meet one of the following criteria below:
Victim of Family Violence
Texas Family Code §71.004. If you are a victim of Family Violence under the Public Utility Commission of Texas click here.
Low Income Customer
If you are a Low Income customer with the LITE-UP Texas program. For more information or to request an application click here.
Senior Citizens over the age of 65 may qualify to get a deposit waived.
Click the link here to pay your bill:
You can call us by phone at (888)-551-0373 or send us an email at info@heritagepower.com. Our customer care agents are available to take your call Monday – Friday 9 AM to 5 PM CST.
Credit balances due to overpayments will be refunded within ten (10) business days of the customer’s request. If customer is no longer receiving electricity services from Heritage Power, credit balances due to overpayments will be refunded within sixty (60) days of the customer’s final bill. Unless a refund is requested, credit balances will remain on the account to apply to future bills. With the exception of payments made by cash, refunds will be issued in the same method of payment as the original payment (i.e., if a payment was made with a credit card, the refund will be issued to the same credit card account). If the original payment was made with cash, the refund will be issued by check.
I confirm that I am authorized to initiate transfers from the designated account and I authorize such transactions from that account each month. I also understand that the amount of the payments may vary each month and that the monthly statement will be the only notice of the AutoPay amount to be deducted. If you wish to cancel Autopay, please call us anytime at the number on your statement.
Heritage Power accepts the following credit cards:
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